Privacy Policy

Please read the following carefully in order to understand how we process data when accessing our web site and services. Please note any reference to our websites include the Bastian & West web site, any author websites linked to on our pages and other sites used from time to time to promote our publications directly (these will all have hyperlinks from our pages on this web site).
We do not collect personal information from you in the use of our web site except in the following:

Cookies: some of the tools and features used on our site are provided by third parties and may require the use of functional cookies. These store settings needed to ensure the site displays correctly and provides up to date information.

Feedback: when you contact us using the contact information or contact us form, the email address and information you provide us will be used internally by our team(s) in order to deal with your query. This information will be kept on file for 6 months in case you need to get back in touch with us about the same issue. After that time it will be deleted from our systems permanently.
Under the EU General Data Protection Regulation legitimate interests rules allow the processing of Personal Data, where we have good and fair reasons to do so in ways which do not adversely affect your interests and rights.

  • We process your data according to these rules for the following:
  • To enable you to access and use our websites and provide customer support where required.
  • To personalise our communications with you.
  • To detect and prevent fraud and abuse of our websites and to help keep our services secure.
  • To improve the quality of your experience on our websitse. We are always working to improve our websites and our products, and may use certain demographic information for example: country and language preference to help us do this.
We do not sell our books, ebooks or other publications directly to consumers, as such we do not collect payment or shipping addresses at this point in time. Please refer to the stores privacy policies from which you purchase our titles.
Sharing Personal Data: The little data you make available to us (via communications or web site usage), will not be shared with third parties without having obtained your consent. We will only disclose personal data, without your consent or without notice, if required to do so by law or if in good faith we believe that such action is necessary to comply with the law and legal processes served on us, to protect and defend lawful rights and property and in acts of urgent circumstances to protect personal saftey of our customers, staff and the public.
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